Privacy Policy

1. Who We Are

myweddinghire is a wedding decoration and prop hire business based at 76 Hemswell Avenue, Lincoln LN6 0AZ. We are the data controller for the personal information we collect through our website and services.

Contact: sales@myweddinghire.com | 01522 396443

2. What Data We Collect

We collect the following personal information when you use our website, request a quote, or make a booking:

• Name — to identify you and personalise communications.
• Email address — to send booking confirmations, quotes, and service updates.
• Phone number — to contact you regarding your booking or delivery.
• Postcode / address — to calculate delivery costs and arrange delivery/collection.
• Event details — including event date, venue, and item requirements to fulfil your booking.

3. How We Use Your Data

We use your personal data to:

• Process and manage your hire bookings.
• Send quotes, booking confirmations, and invoices.
• Arrange delivery and collection of hired items.
• Communicate with you about your booking (reminders, updates, changes).
• Respond to enquiries submitted through our contact form.

Our legal basis for processing is contract performance (fulfilling your booking) and legitimate interest (responding to enquiries).

4. Payment Processing

Payments are processed securely through Stripe. We do not store your full card details on our servers. Stripe is PCI DSS Level 1 certified and handles all payment data in accordance with their privacy policy.

5. Email Communications

We use Resend to send transactional emails (booking confirmations, quotes, reminders). Your email address is shared with Resend solely for the purpose of delivering these communications. We do not send marketing emails without your explicit consent.

6. Cookies

Our website uses the following cookies:

• Supabase authentication cookies — essential cookies used to maintain your login session if you have an account. These are strictly necessary and do not require consent.
• Quote/basket preferences — stored in your browser's local storage to remember items you have added to your quote list.

We do not use third-party advertising or analytics tracking cookies.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Booking records are typically retained for 6 years in accordance with UK tax and accounting requirements. You may request earlier deletion of non-essential data at any time.

8. Your Rights

Under the UK GDPR, you have the following rights:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your personal data where there is no compelling reason for continued processing.
• Right to data portability — request your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interest.
• Right to restrict processing — request that we limit how we use your data.

To exercise any of these rights, please contact us at sales@myweddinghire.com. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data. Our website is served over HTTPS, data is stored securely in Supabase (hosted in the EU), and access to personal data is restricted to authorised personnel only.

10. Third-Party Services

We share data with the following third parties, solely for the purposes described:

• Supabase — database and authentication hosting.
• Stripe — payment processing.
• Resend — transactional email delivery.
• Vercel — website hosting.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.